Booking Conditions

Please read

  1. Within eight weeks of the booked arrival date, payment in full must be made to secure a booking. Otherwise, a deposit of 25% secures a booking. These payments are not refundable. A telephone, email or Internet reservation will be held for five days until the required payment is received.
  2. Non-refundable payment in full is due eight weeks before the booked arrival date.
  3. A security payment of 1000 euros (or £850, or $1300) against damage and the cost of telephone calls is payable two weeks before the arrival date. In the case of no damage at the property this payment is refundable in full minus the cost of telephone calls made. Charges for damage are strictly at repair or replacement cost. Liability for damage and the cost of telephone calls at the property is not limited to 1000 euros (£850/$1300), we reserve the right to recover all costs for phone calls and damage to the property.

    All bookings are accepted on condition that the client will pay for any telephone calls, and/or breakages in or to the property, for which the client is responsible, including such damage as may be discovered after the client's departure. We reserve the right to deduct costs for these from the security payment.

    For off season bookings (November to March inclusive), the client is responsible for electricity payments. This is principally to cover the cost of warm air heating. Meter readings will be taken on arrival and departure and the client will be charged for their consumption at the current rate levied by Electricité de France, plus VAT.
  4. The client is responsible for any accident or personal injury arising from any action of a member of the client's party. The client's party is defined to be:
    1. The client and persons staying at the premises.
    2. Any person invited to the premises.
  5. The client accepts and acknowledges that a swimming pool can be dangerous, especially for children. The client hereby provides an assurance that members of the client's party will act responsibly in and around the pool area and further assures and agrees that children in and around the pool area will be fully supervised at all times.
  6. Animals are permitted by prior arrangement only. This is normally not a problem, please consult.
  7. The villa is alarmed. When left empty, all shutters, French windows and the front door must be closed and locked and the alarm set.
  8. Arrival and departure
    1. All times are quoted in local French time, which is normally one hour ahead of British time.
    2. You are asked to arrive between 4:00 p.m. and 7:00 p.m. and to leave by 10:00 a.m. on the allotted days. The owners are not responsible for any situation arising from arrival or departure outside the specified times. For possible arrival or departure outside of these times, please consult with the owners at least 24 hours in advance, so that alternative arrangements can be made.
    3. You are asked to leave the property as clean and tidy as you found it upon arrival. The owners reserve the right to make deductions from the security payment should the property be left unduly untidy or dirty.
  9. Limit of responsibility and "force majeure". We endeavour to have failed electrical equipment repaired or replaced as quickly as possible. Failed equipment or non-provision of facilities such as Internet access and VoIP telephone service does not constitute a breach of our responsibility. Under circumstances of "force majeur", such as illness or other personal crisis, the mid week maid visit may be withheld without notice. We reserve the right to provide space for only a single car in the garage, should our personal circumstances dictate this. No recompense will be due for any instance of any of the foregoing situations arising. We make no claim, implied or otherwise, that the safe is suitable for the storage of valuables, use of the safe is entirely at the risk of the client and the client's party.